As part of the CDC funded National Public Health Improvement Initiative, the NYS DOH Performance Management Group (PMG) in the Office of Public Health Practice has developed the 'Performance Measurement' Quick-learn module with the Empire State Public Health Training Center. This module is designed to be one part of a comprehensive approach to integrate Performance Management and QI into the culture of the agency. In alignment with the DOH Strategic Objective to 'Become a model performance-based organization' the PMG will be offering additional on-line modules as well as instructor led training and facilitation services for QI projects and performance management efforts across the organization.
Performance Measurement is one part of the Performance Management Series and provides a basic overview of Capacity, Process and Outcome Measures in developing an effective performance measurement process.
At the end of this tutorial you will be able to:
- Define Capacity, Process and Outcome Measures
- Identify characteristics of a good performance measure
- Identify the role measures play toward
Other courses in Performance Management Series:
PMG-100 Introduction to Performance Management
PMG-101 Basics of Quality Improvement for Public Health Practitioners
PMG-110 Performance Measurement
PMG-120 Quality Improvement Team Development
PMG-130 Targeting Improvement with AIM Statements
PMG-140 Meeting Management: A Framework for Planning and Leading Productive Meetings