This course is part of the Public Health Leadership Curriculum, created by the NYS Public Health Workforce Taskforce. To learn more, select My Assessments from the User Menu and the more info link for the Public Health Leadership competencies.
Instructor: Ellen Belzer, MPA
No matter how effective a leader/manager you already are, this course is designed to refresh and refine the skills needed to lead your teams to success in today’s fast-paced and stressful health care environment. By exploring effective leadership styles and strategies, this course provides specific tools to enhance leadership/management communication.
• Identify the differences between leadership and management, describe the tasks and essentials of effective leadership, and identify the difference between dissonant and resonant leadership styles
• Understand how and why well-intentioned management strategies sometimes backfire, and how to keep that from happening
• Apply strategies that enable you to think, react, communicate, and lead with higher levels of emotional intelligence
• Identify the major reasons for low employee motivation and utilize strategies that motivate and inspire the workforce to maximize individual and group performance
• Understand ways to identify morale problems and apply strategies that ameliorate or rectify morale problems as well as negative mood contagion
• Increase your ability to promote ideas and plans through the application of specific persuasion and influence strategies
• Understand the qualities of an effective change manager
• Understand the characteristics and components of successful teams and apply strategies to enhance team communication.