This course is part of the Public Health Leadership Curriculum, created by the NYS Public Health Workforce Taskforce. To learn more, select My Assessments from the User Menu and the more info link for the Public Health Leadership competencies.
Instructors: Lisa Goldstein Graham, M.S. and Josh Klapow, PhD.
The purpose of the course is to provide practical, hands on, experience in conflict management. The course will focus on how conflict management can be used in a variety of work settings. The course features an interactive discussion led by an expert in conflict management.
• Define conflict and resolution
• Know how to structure a conflict management process
• Be able to feel more confident about approaching conflicts.