Course Title: Managing Change in Public Health: An Introduction to Organizational Change Management
Course Duration: 1.0 Hr.
Course Description:
As agencies implement new initiatives, adapt to policy shifts, and respond to emerging health needs, the ability to manage change effectively is essential. This webinar introduces the fundamentals of Organizational Change Management (OCM) and explains how a structured approach can support smoother transitions, reduce disruption, and strengthen staff engagement. Additionally, outlining key phases of managing change at a high level, with attention to critical elements such as leadership alignment, stakeholder engagement, and clear, consistent communication. Attendees will leave with a range of tools and strategies, such as stakeholder mapping, communication planning, and feedback approaches.
Course Objectives:
1. Define Organizational Change Management (OCM) and explain its benefits to an organization.
2. Describe the key phases and critical considerations involved when implementing a change in an organization.
3. Identify practical tools and strategies that support successful organizational change implementation.
Presenters:
NYS Technology Enterprise Corporation (NYSTEC)
Presenters:
Victoria Harris, Senior Consultant
Elizabeth Whelan, Consultant
Robyn Scherer, Senior Principal Consultant
Sara Regan, Principal Consultant
2021 COL Core Competencies:
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Competency Domain
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Enter Competency Number
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Domain 1: Analytic / Assessment skills
1.1. Describes factors that affect the health of a community
1.2. Accesses existing quantitative and qualitative data
1.3. Collects quantitative and qualitative data
1.4. Analyzes quantitative and qualitative data
1.5. Manages quantitative and qualitative data
1.6. Uses quantitative and qualitative data
1.7. Applies public health informatics in using data, information, and knowledge
1.8. Assesses community health status
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Domain 2: Policy Development and Program Planning Skills
2.1. Develops policies, programs, and services
2.2. Implements policies, programs, and services
2.3. Evaluates policies, programs, services, and organizational performance
2.4. Improves policies, programs, services, and organizational performance
2.5. Influences policies, programs, and services external to the organization
2.6. Engages in organizational strategic planning
2.7. Engages in community health improvement planning
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2.1
2.4
2.5
2.6
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Domain 3: Communication Skills
3.1. Determines communication strategies
3.2. Communicates with internal and external audiences
3.3. Responds to information, misinformation, and disinformation
3.4. Facilitates communication among individuals, groups, and organizations
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3.1
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Domain 4: Health Equity Skills
4.1. Applies principles of ethics, diversity, equity, inclusion, and justice
4.2. Engages in continuous self-reflection about one’s biases
4.3. Recognizes the diversity of individuals and populations
4.4. Reduces systemic and structural barriers that perpetuate health inequities
4.5. Implements organizational policies, programs, and services to achieve health equity and social and environmental justice
4.6. Contributes to achieving and sustaining a diverse, inclusive, and competent public health workforce
4.7. Advocates for health equity and social and environmental justice
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4.1
4.4
4.5
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Domain 5: Community Partnership Skills
5.1. Describes conditions, systems, and policies affecting community health and resilience
5.2. Establishes relationships to improve community health and resilience
5.3. Maintains relationships that improve community health and resilience
5.4. Collaborates with community members and organizations
5.5. Shares power and ownership with community members and others
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Domain 6: Public Health Sciences Skills
6.1. Describes systems, policies, and events impacting public health
6.2. Applies public health sciences in delivering the 10 Essential Public Health Services
6.3. Uses evidence in developing, implementing, evaluating, and improving policies, programs, and services
6.4. Contributes to the evidence base for improving health
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6.2
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Domain 7: Management and Finance Skills
7.1. Describes factors that affect the health of an organization
7.2. Secures human resources
7.3. Manages human resources
7.4. Engages in professional development
7.5. Secures financial resources
7.6. Manages financial resources
7.7. Implements organizational policies, programs, and services to achieve diversity, equity, inclusion, and justice
7.8. Manages programs and services
7.9. Engages in contingency planning
7.10. Applies critical thinking in decision making
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7.1
7.4
7.7
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Domain 8: Leadership and Systems Thinking Skills
8.1. Creates opportunities to achieve cross-sector alignment
8.2. Implements a vision for a healthy community
8.3. Addresses facilitators and barriers impacting delivery of the 10 Essential Public Health Services
8.4. Creates opportunities for creativity and innovation
8.5. Responds to emerging needs
8.6. Manages organizational change
8.7. Engages politicians, policymakers, and the public to support public health infrastructure
8.8. Advocates for public health
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8.1
8.6
8.8
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