3.4-2m Enable staff members to attain competency in CQI.

Continuous Quality Improvement (CQI): An ongoing effort to improve the efficiency, effective¬ness, quality, or performance of services, processes, capacities, outcomes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once.

Adapted from: http://www.cdc.gov/od/ocphp/nphpsp/PDF/Glossary.pdf